I am a service designer who is motivated by designing for change: my practice moves fluidly between a systems-level perspective, understanding how the full service operates and its context, while seeking to deeply understand the lived experiences of users, designing with empathy. I am passionate about co-designing and co-developing more equitable services that empower communities, particularly marginalised or underrepresented groups.
With experience across the third sector and healthcare, my approach combines participatory research, visual storytelling, and journey mapping to make systems more accessible. I bring experience in building partnerships, working across diverse groups, and developing insights into actionable outcomes.
I hold a Distinction in my Masters in Design Innovation and Service Design from the Glasgow School of Art, where my thesis was 'Highly Commended' in the GSA Sustainability Degree Show Prize.
relevant exerience / work history
Career highlights
Master’s in Service Design (GSA), awarded with Distinction: awarded for critical, community-led design practice exploring land reform, regenerative spaces and equitable public infrastructure.
Highly Commended, GSA Sustainability Award: recognised for innovative and impactful sustainability-focused design work.
Rewriting the Rules: researched, designed, and wrote a Covid-19 report exploring community responses and resilience, which was published and widely shared in the sector.
Created and developed 'GSEN Connects' Grant: designed a new grant scheme to support and connect social enterprises in Glasgow.
Founder of Cathkin Blazes Community Football Club: established a grassroots, inclusive football club to promote community wellbeing and participation.
Successful engagement outcomes: the majority of participants in Survivors Sessions went on to join Cathkin Blazes Community Football Club, demonstrating the effectiveness of the sessions.